Policy Oversight Committee Updates: 4/1/25

The CNO Policy Oversight Committee (POC) is focused on keeping associates informed about new or updated policies/procedures from senior leaders, CNO HR, specific divisions and/or POC.

As part of its commitment to providing timely information, the POC is providing weekly updates to ensure associates are aware of any and all new processes, actions, or behaviors expected of them.

A list of recently published documents (between 3/25/2025 to 3/31/2025) is provided below:

Note: Associates will only be able to access documents based on job classification.
Commerce

• General Department Management Scheduling and Time Duties Procedure (3/25/2025)
• Hotel Front Desk Hochatown Pool Wristband Procedure (3/31/2025)
• General Internal Communication Standards Procedure (3/31/2025)

Legal & Compliance

• EPS Recycling Baling Procedure (3/31/2025)

Member Services

• 477 Vocational Rehabilitation Eligibility Policy (3/24/2025)
• Education Services Educational Events Policy (3/28/2025)
• Transitional Living Assistance Policy (03/28/2025)
• Hvshi Gift Store Inventory Management Policy (3/31/2025)

All CNO (for policies that could potentially impact every associate no matter the associate’s division)

• TW Submitting a Request for Gaming Surveillance Video Information Procedure (3/24/2025)
• TW IT 304 Acceptable Use of Information Systems Policy (3/26/2025)
• TW HR 260P Position Management Procedure (3/26/2025)
• TW CNWCD Wildlife Nuisance Procedure (3/26/2025)
• TW Labor Day Associate RV Procedure (3/31/2025)

Associate Feedback Opportunity

The POC welcomes your feedback. If you have any comments or concerns about a new or updated policy/procedure, please email [email protected]. All policies/procedures are available in PolicyTech at any time.

• Access approved policies/procedures, by visiting policytech.com
• For associate convenience, PolicyTech is now compatible with Single Sign-On (SSO).